FREQUENTLY ASKED QUESTIONS
We have both indoor and outdoor sessions available to all our customers and booking for any of these sessions is quite easy.
You can make a booking online by clicking here and following the steps.
We have fixed prices for most of our services, and you can access them here.
However, for custom requests, you can reach out to our customer service team through the following channels:
Phone: 0909 893 6687, 0908 765 4646
Email:
customersupport@studio24nigeria.org
Currently, we don’t offer this to our customers. However, all our outlets have changing areas to change into different outfits you bring to the studio.
Yes, we take passport photographs for almost all countries. You can take standard American, Chinese, Canadian, Schengen, and Australian passport photographs, as well as for many others.
Currently, we have about 27 locations all around Nigeria, to serve our wide range of customers.
Rest assured, there is a Studio24 Nigeria outlet close to you. Find an outlet near you.
Typically, customers receive soft copy edited images of their pictures 48 hours after the selection has been done.
However, major events might require more time because there are more pictures to edit. The earliest time your pictures will be sent to you will be duly communicated.
There is the Studio 24 Nigeria checklist of excellence, which guides the operational processes of everything we do as a brand.
This ensures that we meet and exceed customer expectations every single time.
Not at all. You can walk into any of our outlets at any time to get your pictures taken.
You can reschedule your booking by sending a response to the initial mail confirming your booking stating when and where you’d like the rescheduled shoot.
We’d then confirm availability of the said date and time and proceed with the request, if possible.
We are open every day of the week. On weekdays, we are open between 7am.amd 10pm.while on Saturday, our outlets are open at 9am and close by 10pm.
On Sundays, we are open between 10am and 10pm.
You can lay a complaint by contacting us via mail on
customersupport@studio24nigeria.org
, on social media, and also via phone call on 0909 893 6687 and 0908 765 4646
Yes, we are open every day of the week to serve you.
No, you can’t. Our studios are only open to Studio 24 photographers, and as such can only serve our customers.
Yes, all our outlets have dedicated makeup artists that offer makeover sessions, brow and lashes fixing, as well as gele tying.
Yes, we offer photography training services to anyone interested in mastering the art.
We have 1-month, 2-month and 3-month trainings. To get more details, please send a mail to
customersupport@studio24nigeria.org
.
No, we don’t. All our equipment are strictly for our use.